Sale Terms and Conditions

When you place an order to buy something on this website you are making an offer to purchase the item(s) that you have selected on the terms found on the ordering page in addition to the following terms.  To make a purchase you must first register and create a user account. Use of this Site and purchase from this Site shall bind you to the following terms (in addition to the Terms of Use and Privacy Policy):

PRODUCTS

Stoneforged Technology shall make every effort to display as accurately as possible the colours, features, specifications and details of the products available on the Site. Stoneforged Technology cannot guarantee that the colours, features, specifications and details of the products will be accurate, complete, reliable, current or free of other errors, and your electronic display may not accurately reflect the actual colours and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

ORDERS AND CANCELLATIONS

Our Contract

All orders and subscription requests received are an irrevocable offer to purchase and are subject to acceptance by STONEFORGED TECHNOLOGY INC. (“Stoneforged Technology”) and we and any of our personnel, reserve the right, at our absolute discretion, to reject any order without giving reasons. In the event of rejection, we will refund or cancel any payments received in full, via the payment method used to place the order. Acceptance of your offer and completion of the contract between us only takes place when we start to process your order.

Currency

All payments are made in Canadian dollars (CAD) unless explicitly noted otherwise.

Pricing

We do not offer price matching. Prices are non-negotiable. For your convenience, all of our most current and lowest pricing is posted on our website and is updated accordingly. Stoneforged Technology is NOT RESPONSIBLE for any other levies, duties, or fees imposed by any taxing authority beyond the extent of your purchase. The total price of your order will include any applicable sales tax based on the ship-to address and the sales tax rate in effect at the time of purchase.

Order Processing Time

You can expect your order to be processed within 1-2 days and shipped approximately 5 business days after placing your order. Orders will not be processed on weekends and/or holidays. Should you require a rush order, please email us at support@stoneforged.tech .

Modifications to your order

If you wish to modify or cancel your order, please contact us at support@stoneforged.tech within 24 hours of the ordering being submitted. We’ll do our best to make last-minute changes for you, but we can only guarantee changes (including the delivery address) if received no later than 1 business day prior to the submission of your order.

Your cancellation rights

You may cancel your order if your cancelation instructions are received no later than 24 hours after the order submission date, with such request to be submitted by email to support@stoneforged.tech. In those circumstances, a full refund for the purchase price of the product(s) will be given. The shipping fees applicable will not be refunded.

Payment Methods

You shall pay Stoneforged Technology Inc. for any purchase you make on our website, together with any applicable fees and taxes. We may use a third-party payment processor to authorize your credit card or bank account information. You agree that all information provided by you shall be complete, current and accurate. Orders will only be processed based on confirmation of payment.

We reserve the right to cancel or suspend any payment method at any time and will contact you to provide an alternative payment method. You authorize your credit card company or other payment processor to provide updated credit card expiry information as may be necessary to process any existing order.

Rights Reserved

We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders.

DELIVERY AND TAXES

All prices for delivery exclude H.S.T. (Harmonized Sales Tax) at the current rate unless otherwise stated.

Orders will be shipped via Canada Post, UPS or Purolator. Delivery costs shall be applicable for every order. Delivery will be made to the address specified by you when you place your order on this website. We reserve the right to restrict deliveries in certain areas, and this includes the right to eliminate certain areas from our delivery scope altogether.

In the event that the goods delivered to you are incomplete or include incorrect goods, you must notify us within 1 business day upon receipt of the products. In any event, our liability will be limited to the price of the goods not delivered or incorrectly delivered and the cost of delivery.

REFUNDS AND RETURNS

Stoneforged Technology always strives toward the satisfaction of our customers. If you have a question about a return/refund, please email us at support@stoneforged.tech. Refunds may be requested within 30 days of receipt of the product ordered from our website for preassembled computers only. Custom machines (Durandal, Clarent, Balmung) are only refundable 24 business hours from the purchase date. Refunds may be subject to a restocking fee, up to 20%, as determined by the sole discretion of Stoneforged Technology. Any shipping and handling fees are non-refundable. Item(s) must be in original condition with all original packaging.

OFFERS AND PROMOTION CODES

At our discretion, from time to time, we may offer products at discounted prices. These offers are valid from the time that we introduce them to the end date of the offer and they cannot be used for orders given before the offer introduction date or after the offer end date.

In the event that a customer has made an order and the price of the ordered product subsequently falls or is discounted owing to a special offer, the price of the product at the time of order shall prevail.

As our special offers are dependent on availability, we may change the terms of special offers, or withdraw them altogether, at any time, and without prior notice.

We also reserve the right, at our absolute discretion, to offer different personalized special offers and promotions and it will therefore only be possible for the customer in receipt of the special offer to redeem the discount.

Unless explicitly otherwise stated, free or discounted introductory offers are only available to new users of our services and are only available once to any one person. Discounts and credits cannot be used in conjunction with any other offers. Unless otherwise stated, we only allow one promotion code to be used per order.

CIRCUMSTANCES BEYOND OUR CONTROL

Adverse weather conditions

Adverse weather conditions may prevent the delivery of orders In a timely manner, by the time requested, or at all. In such circumstances, our liability to you will be limited to the price of goods not delivered.

Force Majeure

Stoneforged Technology shall not be liable for late or non-delivery of any order if the delay or failure results from any of the following: (i) Acts of God, (ii) outbreak of hostilities, riot, civil disturbance, acts of terrorism, pandemic (iii) the act of any government or authority (including refusal or revocation of any license or consent or mandatory or voluntary suspension of operations due to government directive), (iv) fire, explosion, flood, fog or adverse weather, (v) power failure, failure of telecommunications lines, failure or breakdown of plant, machinery or vehicles, (vi) default of suppliers, sub-contractors or delivery partners, (vii) theft, malicious damage, strike, lock-out or industrial action of any kind, and (viii) any other cause or circumstance whatsoever beyond Stoneforged Technology’s reasonable control.

OUR LIABILITY

Save as hereinbefore provided, whilst we will do our utmost to ensure that our services are uninterrupted and error-free we cannot guarantee this and, therefore, accept no responsibility for any interruption of our services and shall be released from our obligations under these Sale Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of our services impossible or impractical.

Stoneforged Technology will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using our services.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control.

Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or wilful misconduct. In addition, nothing in these Sale Terms and Conditions affects your statutory rights.

Limitation of Liability

WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO ANY OF OUR PRODUCTS OR SERVICES, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. In no event will Stoneforged Technology or its affiliates be liable for any direct, special, indirect, incidental, consequential (including among other things, loss of revenue or profits), punitive, or exemplary, damages of any kind or subject to equitable or injunctive remedies (whether based on breach of contract, tort, negligence, strict liability or otherwise) arising out of use of our services.

GENERAL

We reserve the right to supplement and amend the Terms of Use, Privacy Policy and the Sales Terms and Conditions on which you are permitted access Stoneforged Technology’s website and/or our services from time to time. We will post any changes on the Stoneforged Technology website and it is your responsibility as a customer to review the Terms of Use, Privacy Policy and Sales Terms and Conditions on each occasion you access this website. Changes will be effective immediately once posted on this website. All subsequent dealings between you and us shall be on the new Terms of Use, Privacy Policy and Sales Terms and Conditions.

Additionally, we reserve the right to suspend, restrict or terminate access to the Stoneforged Technology website and/or our products for any reason at any time. We will attempt to limit the frequency and duration of any such suspension or restriction and notify you where this will affect any ongoing subscription.

These Sales Terms and Conditions shall be deemed to include all other notices, policies, disclaimers and other terms contained in the Stoneforged Technology site, provided that in the event of a conflict between any such other notices, policies, disclaimers and other terms, these Sale Terms and Conditions shall prevail. If any of these Sale Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

A person who is not a party to the agreement between you and Stoneforged Technology has no rights to enforce any of the Sale Terms and Conditions.

In respect of fraudulent misrepresentation, this agreement (including any documents and instruments referred to herein) supersedes all prior representations, arrangements, understandings, and agreements between you and us (whether written or oral) and sets forth the entire agreement and understanding between you and us relating to the subject matter hereof.

Your purchase will be deemed to have occurred in Canada. These Sales Terms and Conditions will be governed by the laws of the Province of Ontario, Canada.

REGISTERED OFFICE

Stoneforged Technology Inc.

8481 Keele St, Unit 20,
Vaughan, Ontario
L4K 1Z6

– The Sales Terms and Conditions were last modified July 2020 –